Careers

Cyemptive Technologies, is currently seeking an individual who has outstanding customer service and trouble-shooting skills to join their team of technology champions as a Sr. Systems Engineer. Success in the world of IT comes down to understanding customers, not just technology. The real secret to being great at IT is to understand the wetware and not just the software.

As an Sr. Systems Engineer at Cyemptive, you will be exposed to a broad range of real world technical and customer environments, enabling you to enhance your career! As an integral member of our team, your daily activities will drive alignment between our client’s needs and our technical resources.

SPECIFIC RESPONSIBILITIES

• Serve as a primary owner for server issues and alerts that would get triggered by the Managed Machines or internal servers
• Work with customers to design and validate new technology solutions to align with their business needs
• Perform alerts verification and then proceed with systems troubleshooting and management and close the Tickets within defined SLA as per Process
• Provide thorough research on Customer-facing issues
• Update internal knowledge base of new support solutions as required
• Proactively communicate with customers on their infrastructure management
• Act as a point of escalation for customer issues
• Responsible for onboarding/deployment task/activities for new / existing customer

REQUIREMENTS/QUALIFICATIONS

• Provide excellent customer service and act as a true client advocate
• Minimum work experience of 5 years
• At least 5+ Years Relevant Server Support Experience
• 4 / 3-year degree in a technical discipline
• Must have full understanding and experience maintaining, managing and monitoring remote servers running Windows OS
• Proficient Knowledge in Managing and administration of Windows Server and knowledge in any of the below
• Linux
• Networking (LAN/WAN) experience, with knowledge of switching and routing technologies
• Windows Shell Scripting
• SQL Server Administration
• Virtualization & cloud computing experience
• Understanding of firewalling & security principles & technologies
• Ability to quickly and efficiently address Servers errors and alerts.
• Clean driving record and current WA driver’s license
• Demonstrate honesty, integrity, fairness and respect with excellent interpersonal skills
• Professional attitude, presentation, demeanor
• Excellent English communication skills, both written and verbal
• Can listen to and understand other points of view, issues, concerns and respond appropriately

BENEFITS

• Opportunity for growth and advancement
• Paid medical and dental coverage
• Paid Vacation / PTO
• A great team culture

Cyemptive Technology is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin.

Job Type: Full-time

Experience:

• Clean Driving Record: 3 years (Preferred)
• Windows: 5 years (Preferred)
• Shell Scripting: 3 years (Preferred)
• Microsoft Windows Server: 5 years (Preferred)
• Office: 5 years (Preferred)

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Healthcare spending or reimbursement accounts such as HSAs or FSAs
• Other types of insurance
• Workplace perks such as food/coffee and flexible work schedules

Cyemptive Technology is currently seeking an individual who has outstanding customer service and trouble-shooting skills to join their team of technology champions as a Sr. Network Engineer. Success in the world of IT comes down to understanding customers, not just technology. The real secret to being great at IT is to understand the wetware and not just the software.

As an Sr. Network Engineer at ATG, you will be exposed to a broad range of real world technical and customer environments, enabling you to enhance your career! As an integral member of our team, your daily activities will drive alignment between our client’s needs and our technical resources.

SPECIFIC RESPONSIBILITIES

• Serve as a primary owner for network issues and alerts that would get triggered by the Managed Machines or internal servers
• Work with customers to design and validate new technology solutions to align with their business needs
• Perform alerts verification and then proceed with systems troubleshooting and management and close the Tickets within defined SLA as per Process
• Provide thorough research on Customer-facing issues
• Update internal knowledge base of new support solutions as required
• Proactively communicate with customers on their infrastructure management
• Act as a point of escalation for customer issues
• Responsible for onboarding/deployment task/activities for new / existing customer

REQUIREMENTS/QUALIFICATIONS

• Provide excellent customer service and act as a true client advocate
• Minimum work experience of 5 years
• At least 5+ Years Relevant Server Support Experience
• 4 / 3-year degree in a technical discipline
• Must have full understanding and experience maintaining, managing and monitoring remote servers running Windows OS
• Proficient Knowledge in Managing and administration of Windows Server and knowledge in any of the below
• Linux
• Networking (LAN/WAN) experience, with knowledge of switching and routing technologies
• Windows Shell Scripting
• SQL Server Administration
• Virtualization & cloud computing experience
• Understanding of firewalling & security principles & technologies
• Ability to quickly and efficiently address Servers errors and alerts.
• Clean driving record and current WA driver’s license
• Demonstrate honesty, integrity, fairness and respect with excellent interpersonal skills
• Professional attitude, presentation, demeanor
• Excellent English communication skills, both written and verbal
• Can listen to and understand other points of view, issues, concerns and respond appropriately

BENEFITS

• Opportunity for growth and advancement
• Paid medical and dental coverage
• Paid Vacation / PTO
• A great team culture

Cyemptive Technology is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin.

Job Type: Full-time

Experience:

• Network Engineer: 5 years (Preferred)

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Healthcare spending or reimbursement accounts such as HSAs or FSAs
• Other types of insurance
• Workplace perks such as food/coffee and flexible work schedules

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The Senior Security Product Manager will develop sales, and sales training materials, contribute articles, maintain a corporate blog, and conduct other related marketing activities.

Cyemptive is offering competitive compensation packages with incentives, and stock options.